My order has been sent, why don't I see the tracking info? Of course, the reprint will not include any additional fee. If your package is lost in transit, no worries! We will reprint it and resend it once the estimated time for delivery is exceeded (15 working days after the shipping date). Once we receive these document, we will be able to make a claim to the shipping service and offer the buyer a proper solution. However, if the tracking states that the order has been successfully delivered, Erosmalls will ask the buyer to send a sworn statement, hand written, dated and signed, declaring that he didn't receive the order. Whether an order is lost or damaged in transit, Erosmalls take charge of any shipping or printing issue. No! This is unfortunately not possible at the momentĪccording to the tracking number the package has been correctly shipped to my customers: however, the client claims he/she didn't receive the order. Only on rare occasions the tracking cannot be available on your dashboard : in that case, please contact our support teamĪll our products are printed and shipped from our fulfilment centers in the US and Europe.Ĭan I add promotional materials to my orders? Why I don’t find tracking numbers for my orders? If your shipping destination is within the United States, our shipping partner USPS always offer a complete tracking option for your customers.If your shipping destination is Europe, an extra-fee of 2€ will be applied for the tracking service.

It is also imperative to know in what time frame they will arrive to your customers doorsteps.Normally, our shirts are printed and shipped within 4-7 working days for US orders and 7-14 working days for Non-US orders.In order to be transparent with your customers, it is always a good idea to add something to your website about your products being “customized” or “printed on demand” to cement the notion that these products take time to process, print and ship. We understand that, as business owners, you want your products shipped out as quickly as possible. NOTE: ORDERS MAY BE DELAYED IN DELIVERY BECAUSE OF THE PANDEMIC SITUATION IN EACH COUNTRY Shipping fee : 17.95 USD, 14 USD for each additional items. Standard: Usually arrives in 7 – 1 4 business days Shipping fee : 8.95 USD, 5 USD for each additional items. Shipping fee : 7.95 USD, 4 USD for each additional items. Standard: Usually arrives in 7 – 14 business days BUY MORE SAVE MORE!ĬANADA, United Kingdom, Australia SHIPPING

Shipping fee : 4.95 USD for the first item, shipping fee may vary depending on the total number of items, when buying 2 or more items, the shipping fee price will decrease. Standard: Usually arrives in 4-7 business days Processing Time including order receipt, processing, printing, and inspection times: Processing Time including order receipt, processing, printing, and inspection times: 1-3 business days, times may vary depending on vacations or special situation (epidemics, politics, no entry etc) Heather colors: 60% polyester/ 40% cotton. Features: 1 x 1 rib with spandex, quarter-turned to eliminate center crease, tear away label. The air jet yarn & double needle stitching all over gives it a durable, yet softer feel. Features: tear away label, double-needle sleeve and bottom hems, quarter-turned to eliminate center crease, side seam.Īn 8oz 50/50 preshrunk polyester cotton blend makes this sweatshirt one that everyone will enjoy. Seamless, double-needle 5/8″ collar, taped neck and shoulders make this an everyday delight to wear. This preshrunk jersey knit has a classic fit with a feminine-inspired pattern. Features: double lined hood, matching drawcord, pouch pocket, 1 x 1 rib with spandex, quarter-turned to eliminate center crease, tear away label. Features: double-needle stitched neckline, bottom hem and sleeves, tear away label.Īn 8oz 50/50 polyester cotton blend makes this hoodie one that everyone will enjoy. Quarter-turned with taped neck and shoulders and a seven-eighths inch collar, this t-shirt is the definition of durability. This 6.0 oz ultra cotton t-shirt is a staple that would go with almost any outfit.

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